The small variation: if you should be looking for a distinctive engagement ring or unique anniversary present, Leibish & Co. has a powerful stock of high-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business has become operating online since 1998 with an individual touch that features received recurring company worldwide. Leibish & Co. makes it easy purchasing free stones or perhaps to utilize their free “Design your very own” tool to carry your ideal little bit of jewellery to life. With many years of experience and strong craftsmanship under its belt, Leibish & Co. is on the verge of broadening their stock to watches alongside extras.
Whenever Leibish Polnauer founded his first internet based diamond business in 1998, it got almost a full time to publish one image and explanation to his site â but he was a visionary which watched possible into the fledgling field of ecommerce. “When he views the potential in a notion, he’ll do everything within his power to advance along with it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish created an effective, family-run operation with his partner and children serving in authority roles. Obtained cultivated a fruitful web based business with practices found around the world. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gemstones which happen to be hard to find in other places. Its diamonds may also be conflict-free, that is an important facet for all shoppers.
“individuals come to you since they search something some different, something a bit more special than everyone features,” Benji mentioned.
While Leibish & Co. offers top-notch old-fashioned expensive diamonds, the business specializes in colorful, special jewellery. Whenever asked why business has actually this type of increased consumer return price, Benji quickly pinpoints the reason.
“It really is a combination of exemplary products, fantastic solution, and precious jewelry designed into the highest levels of excellence,” the guy stated. “The jewellery we make isn’t your daily, mass-produced sort of product. Each piece is actually custom-made to completely fit the diamond or gem stone picked by customer.”
A Family Affair With private Service
Leibish & Co. is actually a true family business, with Leibish’s nearest and dearest playing key roles during the business.
Leibish serves as creator and chairman for the business, while their wife, Rosi, will be the business’ Events Manager. Their own eldest daughter, Chavi, serves as the Lead Jewelry Designer â that is a massive duty since custom jewellery makes up above 50per cent associated with company’s business, Benji said.
Leibish’s eldest boy, Yossi, may be the CEO of Leibish & Co. Another child, Shmulik, who’s a graduate associated with the Gemological Institute of The usa, may be the main Diamond Buyer for the company. “Shmulik is, really, one of many gifted shade diamond specialists in a,” Benji stated.
Leibish’s daughter Itzik will be the organizations COO and works their New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, will be the businesses CFO.
“among the longtime people in the group, i will tell you that, even though there is not any connection, they give consideration to me, and others, section of their family,” Benji mentioned. “We bring our very own expertise towards the business, but interact to constantly grow the business.”
Clients are also treated like family members at Leibish & Co., where the company invests power into personal solution and product sales. “have you ever dealt with one specific representative, for example, that’s the exact same individual you will constantly manage, regardless of what you may be calling or writing in about,” Benji mentioned. “do not trust moving consumers to various departments when they have a concern or certain problem they want to deal with.”
Customers Come From All Over the World
Leibish has actually some several types of customers: there are consumers, whom mostly store through the internet site, retailers, and those inside trade company, just who generally go to the organizations primary workplaces in ny, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from the United States. Its after that top audience is actually Canada, accompanied by the United Kingdom, Australian Continent, Hong-Kong, and the rest of Europe.
Customers at every period of existence store at Leibish & Co., though nearly all are within many years of 35 and 54, Benji stated. In addition, the organization garners about 300,000 web site visits every month â and keeps nearly all of the customers coming back again.
“along with a 70% return customer score, we continue to be one of the most well-known businesses in our niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries top-quality precious jewelry, but also preserves inventory mobility, specifically for on-line customers, Benji said. The business sells a huge selection of free expensive diamonds and priceless gemstones, but its crucial products are personalized precious jewelry productions.
“We keep big selection of multicolor diamond and gem precious jewelry, with a few associated with rarest colors ever observed,” the guy stated. “Our company is acknowledged most readily useful by our very own bread-and-butter products â yellowish diamond and red diamond engagement bands. But we offer diamond jewelry of virtually every shade, and important gems â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless diamonds, as well, but the knowledge is in the field of shade.”
For customers who have one thing in your mind and require assist making it a reality, Leibish & Co. offers a “Design your” precious jewelry tool, which Benji mentioned is its best product.
“normally, when shopping for an unique piece, individuals typically want certain rocks and placing types they will have already dropped deeply in love with,” he mentioned. The “Design Your Own” device makes it possible for consumers to construct a bit making use of the material, setting, and material regarding option.
“It allows these to deliver their dreams to life â with your expertise in artistry,” Benji informed you.
Add-ons & brand-new on the web Tools waiting for you for Leibish & Co.
because appears forward to the long run, Leibish & Co. is actually gradually shifting toward higher-ticket products and a lot more product range. The company seems comfy branching out to new product lines due to the devotion and passion it applies to most appropriate its existing productions.
“we’ve talked about launching a variety of extras â such as for instance luxury watches, purses, as well as pens,” Benji stated. “But we chose to hold back until we initial perfected all of our main collection of product, that’s diamonds.”
Leibish & Co. can searching for ways to continue refining their common web site, also. One-way it plans to boost their internet based experience is through exposing augmented reality features, which will give digital customers a lot more of an in-store experience.
As a business enterprise having its sources in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional market which views change because exception to this rule, perhaps not the guideline.